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  1. AML/KYC Policy

AML/KYC Policy

AML / KYC Policy

NafaChange is committed to preventing money laundering, terrorist financing, fraud, and any other illegal activities.
We implement strict AML (Anti-Money Laundering) and KYC (Know Your Customer) procedures to ensure a secure and compliant exchange environment.

1. Risk Assessment (Risk Score Model)

All transactions are analyzed using blockchain analytics tools and internal monitoring systems. Each transaction is assigned a Risk Score based on source, transaction history, and behavior.

  • 0–25: Low Risk – processed automatically
  • 26–60: Medium Risk – manual review may be required
  • 61–100: High Risk – transaction is temporarily blocked for AML/KYC/SoF verification

2. AML Monitoring Tools

We use blockchain analytics tools and internal monitoring systems to detect suspicious transactions, identify risk levels, and ensure compliance with AML standards.

3. AML / KYC / SoF Verification

If a transaction is flagged as suspicious or high risk, the user will be required to complete a verification process.

Required Information:

  • Employment status
  • Source of income
  • Source of funds used in the transaction
  • Purpose of the transaction

Required Documents:

  • Valid identification document (CNIC / Passport)
  • Photo of user holding the ID document
  • Proof of ownership of wallet/account (screenshots/videos)
  • Transaction history showing movement of funds
  • Any additional documents requested by the compliance team

Additional Data Collected:

  • Email address
  • IP address
  • Phone number
  • Any available communication details

4. Verification Process

  1. Transaction is flagged by the monitoring systΠ΅m
  2. User is notified and requested to provide documents
  3. Documents and transaction details are reviewed
  4. Decision is made to approve, refund, or escalate

Estimated Time:

  • Standard review: 1–48 hours
  • Complex cases: up to 7 working days
  • Maximum review period: up to 20 working days

5. Fund Handling Policy

Funds are never held indefinitely. Each case results in one of the following outcomes:

  • Funds are released after successful verification
  • Funds are refunded to the original source
  • Case is escalated to relevant authorities if required

6. Refund Policy (AML Cases)

  • Refund fee will not exceed 5% or $100 (whichever is lower)
  • If the user is verified as bona fide (clean), only network fees will be deducted
  • Refunds are processed within a reasonable timeframe after verification

7. Wallet & Transaction Integrity

  • We use verified and trusted wallet infrastructure
  • Where possible, unique deposit addresses are generated per transaction
  • Funds may be consolidated into secure main wallets
  • We ensure the legitimacy and quality of all outgoing assets

8. User Responsibilities

  • Provide accurate and truthful information
  • Respond to verification requests promptly
  • Maintain records of transactions

9. Non-Compliance

If a user fails to provide required information within a reasonable timeframe, the case may be escalated or funds may be returned after compliance review.

10. AML Pre-Check

Users may perform a preliminary AML check before initiating a transaction via:


https://www.bestchange.com/report/

  • User may provide AML check results
  • Or proceed without AML check by accepting associated risks

11. User Consent

By using our services, the user agrees to comply with this AML/KYC policy and understands the associated risks and requirements.

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