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  1. AML/KYC Policy

AML/KYC Policy

AML / KYC Policy

NafaChange is committed to preventing money laundering, terrorist financing, fraud, and any other illegal activities.
We implement strict AML (Anti-Money Laundering) and KYC (Know Your Customer) procedures to ensure a secure and compliant exchange environment.

1. Risk Assessment (Risk Score Model)

All transactions are analyzed using blockchain analytics tools and internal monitoring systems. Each transaction is assigned a Risk Score based on source, transaction history, and behavior.

  • 0โ€“25: Low Risk โ€“ processed automatically
  • 26โ€“60: Medium Risk โ€“ manual review may be required
  • 61โ€“100: High Risk โ€“ transaction is temporarily blocked for AML/KYC/SoF verification

2. AML Monitoring Tools

We use blockchain analytics tools and internal monitoring systems to detect suspicious transactions, identify risk levels, and ensure compliance with AML standards.

3. AML / KYC / SoF Verification

If a transaction is flagged as suspicious or high risk, the user will be required to complete a verification process.

Required Information:

  • Employment status
  • Source of income
  • Source of funds used in the transaction
  • Purpose of the transaction

Required Documents:

  • Valid identification document (CNIC / Passport)
  • Photo of user holding the ID document
  • Proof of ownership of wallet/account (screenshots/videos)
  • Transaction history showing movement of funds
  • Any additional documents requested by the compliance team

Additional Data Collected:

  • Email address
  • IP address
  • Phone number
  • Any available communication details

4. Verification Process

  1. Transaction is flagged by the monitoring systะตm
  2. User is notified and requested to provide documents
  3. Documents and transaction details are reviewed
  4. Decision is made to approve, refund, or escalate

Estimated Time:

  • Standard review: 1โ€“48 hours
  • Complex cases: up to 7 working days
  • Maximum review period: up to 20 working days

5. Fund Handling Policy

Funds are never held indefinitely. Each case results in one of the following outcomes:

  • Funds are released after successful verification
  • Funds are refunded to the original source
  • Case is escalated to relevant authorities if required

6. Refund Policy (AML Cases)

  • Refund fee will not exceed 5% or $100 (whichever is lower)
  • If the user is verified as bona fide (clean), only network fees will be deducted
  • Refunds are processed within a reasonable timeframe after verification

7. Wallet & Transaction Integrity

  • We use verified and trusted wallet infrastructure
  • Where possible, unique deposit addresses are generated per transaction
  • Funds may be consolidated into secure main wallets
  • We ensure the legitimacy and quality of all outgoing assets

8. User Responsibilities

  • Provide accurate and truthful information
  • Respond to verification requests promptly
  • Maintain records of transactions

9. Non-Compliance

If a user fails to provide required information within a reasonable timeframe, the case may be escalated or funds may be returned after compliance review.

10. AML Pre-Check

Users may perform a preliminary AML check before initiating a transaction.

  • User may provide AML check results
  • Or proceed without AML check by accepting associated risks

11. User Consent

By using our services, the user agrees to comply with this AML/KYC policy and understands the associated risks and requirements.

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